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Returns Information

Please notify Madison of London Ltd, of your intention to return your purchase & reason by emailing beauty@madisonoflondon.com, you will receive a reply with the return code for your purchase. Please return the unused purchase to us for a refund or exchange within 14 days from delivery.

We cannot accept returned goods that we believe have been used. damaged packaging or broken seals for Hygiene reason.

You must retain all original packaging and wrapping. Please ensure you have emailed you return details beauty@madisonoflondon.com

MLB, regret that we cannot reimburse return postage costs, for items returned for any reason.
Please be aware that due to EU hygiene regulations MLB cannot offer a refund, replacement or exchange on items returned in non-saleable condition. or items which are not returned in the same condition as despatched.